Plumbing in Apartments and Apartment Communities
The short answer
If you rent, contact your property manager or landlord first; they arrange repairs in the building. We work with apartment communities and property-management companies on unit drains, shared main lines, water heaters and buried lines.
If you're a resident
- Report the problem to your property manager or landlord, who arranges the repair.
- If water is coming in, close the fixture's valve if you can, and tell management right away.
- Stop using a drain that's backing up. In a shared building, the line it drains into may serve your neighbors too.
If you manage the community
We explain what we found and what it will take before work starts. If we find something different once the work is underway, we explain what changed and get approval before any added work proceeds.
- Tell us who approves work and how you want findings reported.
- Give us the access details for the unit, the cleanout and the mechanical rooms.
- We document what we find, so it can go to the owner.
Shared main lines
When several units back up at once, the problem is usually in a shared main line rather than one unit. A camera inspection shows where.
Services on this topic
When your plumbing is a disaster, call the Master
Clogged, Backed Up, or Flooding? Call the Master.
From a stubborn kitchen drain to a collapsed sewer line, the DrainMaster crew has Greater Columbus covered. Phones are answered after hours, and we schedule a licensed local plumber as soon as one is available.
- We explain what we find in plain English
- You approve the price before any work starts
- Licensed & insured Ohio plumbers